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Terms & Conditions

Introduction

The domain name www.jaipurfurniture.com ("Website") is owned by Jaipur Furniture India Private Limited (JFIPL). By using the Website, you agree to be bound by these Terms and Conditions. This document is an electronic record under the Information Technology Act, 2000.


Liability Disclaimer

Jaipur Furniture India Private Limited, its affiliates, and representatives are not liable for any purchases made through the Website. You waive all claims against Jaipur Furniture India Private Limited related to transactions on the Website.


Agreement to Terms

By using the Website, you agree to these Terms of Use and any applicable policies, including the Privacy Policy available at www.jaipurfurniture.com/privacy-policy. Continued use after changes to these terms indicates acceptance of those changes.


User Eligibility

Use of the Website is restricted to individuals who can form legally binding contracts under Indian Contract Act, 1872. Minors under 18 may use the Website only through a legal guardian. JFIPL reserves the right to terminate accounts of users who do not meet these criteria.


Account Registration

To use certain features, you must register an account, providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account. JFIPL can refuse service, terminate accounts, edit content, or cancel orders at its discretion.


Termination

JFIPL may suspend or terminate your account for providing false information or violating these Terms of Use. Termination will revoke your access to the Website and Services, but certain provisions may survive termination.


Communications

By using the Website, you consent to receive communications from us electronically.


Charges

Membership is free for buyers. JFIPL reserves the right to modify its Fee Policy, which will be posted on the Website and take effect immediately upon posting.

These Terms constitute your binding obligations with the company.


General Use Restrictions

  • You may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, or distribute any part of the website or its content without the company's prior written consent.
  •  Information purposely made available for download may be used for personal, non-commercial purposes, provided proprietary notices are not removed, and no modifications are made.


User Content

  •  Any content you submit to the site is considered non-confidential and non-proprietary.
  • The company has the right to use, modify, distribute, and display your content without compensation.
  •  You grant other users a non-exclusive license to access and use your content.
  • You must own or have the rights to the content you post and ensure it does not violate any third-party rights.


Availability of Content

Content availability on the site is not guaranteed. The company may remove or modify content at any time without notice.


Third-Party Materials

  • The site may contain content from other users, links to third-party sites, advertisements, and products/services from third parties.
  • The company is not responsible for third-party materials or interactions with third parties.
  •  Use third-party materials at your own risk.

Product Descriptions

The company does not guarantee that product descriptions or other content are accurate, complete, reliable, current, or error-free.


Permitted Use and Restrictions

You are granted a limited, revocable, non-transferable license to access and use the site and content for personal use.

 Commercial use or use on behalf of a third party is prohibited unless explicitly permitted by the company.


Specific prohibitions include:

  •  Hosting, displaying, or sharing unauthorized, harmful, offensive, or illegal content.
  • Engaging in activities that infringe on third-party rights.
  • Using automated devices or software to access or monitor the site.
  • Attempting unauthorized access to the site or related systems.
  •  Upload files containing virus or similar program that may damage the website.
  •  Engaging in any form of spamming, phishing, or spreading of viruses.
  • The use of racist, hateful, sexual, or obscene language is prohibited.
  • Harm the website, resources, accounts, servers, networks connected to the websites, or any links affiliated to it.
  • Collect or share data about other users.
  • Breach applicable laws or regulations in force within or outside India and
  • Reverse engineer, copy, dispense, exhibit, reproduce, publish, license, transfer or sell any information acquired from the Website.

 

Rights and Remedies

The company reserves the right to monitor and remove content that violates these terms.

It may refuse service, terminate accounts, and cancel orders at its discretion, especially if customer conduct is harmful or violates the law.


Prices / Colour / Image / Size Disclaimer

All prices on the Services are subject to change. If a product is listed with incorrect pricing or information due to an error, we reserve the right to cancel orders before acceptance, even if the order has been confirmed and your credit card charged. In such cases, a credit will be issued to your account.

Customers must ensure that products meet their specific requirements. Product colors on the website may vary due to screen settings and other factors. For exact colors, visit a store before ordering. Product dimensions may slightly differ from those listed. No returns or refunds for minor size, color, or design variations (include knobs, pulls, handle’s etc.) unless factory faults.

We reserve the right to refuse transactions by buyers with a history of questionable charges or legal violations.


Product Descriptions, Features, and Specifications

Efforts are made to ensure products match the images and samples in store, but variations may occur due to the unique nature of materials:

1.Hand-finished products may vary in color/shade between batches.

2.A fabric alignment allowance is acceptable.

3.Product measurements are approximate, with a variance of +/- 1-2 inches.

4.Leather, upholstery, cane and rustic finish products may have natural variations and blemishes.

5.We may alter product specifications as necessary.

6.Promotional and customised product details may differ from regular catalogue items.

7.Specifications vary by range but adhere to high-quality standards.


Order Acceptance Policy

Receiving an order confirmation does not signify our acceptance. We may decline or modify orders and require additional information before acceptance. Your order is accepted once shipping information is provided. If cancelled, your sole remedy is a credit to your account for the cancelled portion.


Payment Terms

You agree to pay the price at the time of order submission, including taxes and delivery fees. Payments are non-refundable, and late fees may apply. We use third-party payment processors and are not responsible for their errors.

For payment issues:

1.We are not liable for unauthorized transactions.

2.Transactions must be in Indian Rupees.

3.Documentation may be required to verify payment instrument ownership.

JFIPL may reject orders for reasons such as out-of-stock items, shipping restrictions, pricing errors, or other discretionary reasons.

 

Refunds:

1.Refunds are processed via any payment method.

2.Refunds are issued in Indian Rupees.

3.Refunds follow NEFT/RTGS for electronic payments.

4.Refunds comply with our policies and may be conditional.

JFIPL is not liable for delays in refund processing by card issuers or banks.

We may limit transaction amounts and refuse transactions from buyers with a history of questionable charges.


International Access and Jurisdiction

Accessing the site from outside India implies compliance with local laws. We are not liable for import duties, taxes, or legal breaches related to international orders.


Privacy

Your privacy is crucial. We protect and process your information per the Information Technology Act, 2000. We may share information for legal reasons or business transfers. See our Privacy Policy for details.


Intellectual Property Rights

All content, including software and code on this site, is protected by intellectual property laws. Unauthorized reproduction or distribution is prohibited and subject to legal penalties.


Disclaimer of Warranties & Liabilities

The website and all products are provided "as is" without warranties. We do not guarantee constant availability or accuracy of information. We are not liable for any reliance on information or products obtained from the site. Ensure product suitability before purchase.

We may contact you via phone or SMS for order updates and promotions.


Limitation of Liability

We are not liable for loss or damage from reliance on information or products from our services or linked sites. Users should evaluate the accuracy and usefulness of information independently.

JFIPL and its affiliates are not liable for indirect, exemplary, special, incidental, punitive, compensatory, or consequential damages, including loss of profits, revenue, data, or use. This applies even if the company has been advised of such possibilities. Liability for bugs, viruses, trojan horses, or similar issues is also excluded.


Returns

You may have a right to cancel and return goods, but not for personalized, bespoke, or rapidly deteriorating items. Notify the company of any defects within 3 days of delivery. Goods must be returned within 10 business days in original condition and packaging. Refunds are issued as store credit. Tax and import duties & Shipping charges (outside India) are not refunded.

We recommend you to make a video of unboxing and if packaging is looking like damage, then ask for open-box-delivery to delivery person at a time of delivery.


Indemnity

You agree to defend, indemnify, and hold harmless JFIPL and its affiliates from all third-party liabilities, claims, and expenses arising from your use of the site, your content, or your breach of these terms.


Trademark, Copyright & Restriction

Materials on the site are protected by intellectual property rights and are for personal, non-commercial use only. Unauthorized use is prohibited.


Applicable Law

These terms are governed by Indian law, with exclusive jurisdiction in Jaipur Rajasthan courts.


Dispute Resolution

Disputes can be raised via email. The company will mediate disputes and decide on refunds or replacements. The Buyer Protection Program covers eligible buyers, subject to certain restrictions.


Contact

For questions or comments, email info@jaipurfurniture.com.


Shipping Responsibility:

You must provide accurate postal details for delivery. As Shipping timelines are estimates JFIPL is not responsible for delays and also lost items, or incorrect deliveries due to your provided information.


Risk and Title:

Risk and title pass to you upon delivery to the logistics provider.


Holding Costs

If an order is withheld at your request, holding costs will be applied after a grace period. Charges must be paid before dispatch. The 'Holding Cost' is calculated at the rate of 1% per week against the total value of the order.

 

Relationship with JFIPL

Use of the website does not create any joint venture, partnership, employment, or agency relationship between you and JFIPL.


Website Reference

References to the website include the URL www.jaipurfurniture.com and any successor URLs.


Liability for Unforeseen Circumstances

JFIPL is not liable for delays or failures in performance due to causes beyond control, such as natural disasters, wars, riots, or other significant disruptions like electricity cuts etc.


Comments and Feedback

All feedback becomes JFIPL's property, and submissions must not violate third-party rights or contain unlawful material.


Ready to Ship Products Disclaimer

Delivery estimates are provided for ready-to-ship products, but delays may occur due to unforeseen circumstances.


General Disclaimers

The site is provided "as is" without warranties. JFIPL is not liable for any damages arising from site use.


Product Warranty

Goods have a 6-months warranty against material defects. The warranty excludes normal wear and tear and damages from misuse.

For further details, users should ask for terms and conditions.


Indemnification

By using the Site, you agree to defend, indemnify, and hold harmless JFIPL and its employees, directors, officers, agents, vendors, and suppliers from any liabilities, claims, damages, costs, and expenses (including reasonable attorney fees) arising from your use of the Site.


Contact Us

For any concerns, please contact us at info@jaipurfurniture.com with a detailed description, and we will definitely try to resolve it.

 

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